@article{article, title = {{Risk and the responsible health consumer: the problematics of entitlement among callers to NHS direct}}, url = {{}}, year = {{2004}}, month = {{5}}, author = {{Goode J and Greatbatch D and O'Cathain A and Luff D and Hanlon G and Strangleman T}}, doi = {{10.1177/0261018304041951}}, volume = {{24}}, journal = {{CRIT SOC POLICY}}, issue = {{2}}, pages = {{210-232}}, note = {{Accessed on 2025/05/29}}}