TY - JOUR T1 - Local government and service users: Empowerment through user-led innovation? JO - Local Government Studies PY - 2001/01/01 AU - Dibben P AU - Bartlett D ED - DO - DOI: 10.1080/714004108 VL - 27 IS - 3 SP - 43 EP - 58 Y2 - 2025/05/21 ER -