@article{article, title = {{Mission Critical: Realizing the Promise of Enterprise Systems}}, publisher = {{Emerald}}, url = {{http://dx.doi.org/10.1108/itp.2001.14.4.406.3 }}, year = {{2001}}, month = {{12}}, author = {{}}, doi = {{10.1108/itp.2001.14.4.406.3}}, volume = {{14}}, journal = {{Information Technology & People}}, issue = {{4}}, pages = {{406-419}}, note = {{Accessed on 2025/05/21}}}