@article{article, title = {{How could online NHS 111 reduce demand for the telephone NHS 111 service? Qualitative study of user and staff views}}, publisher = {{BMJ Publishing Group}}, url = {{https://eprints.whiterose.ac.uk/id/eprint/205396 }}, year = {{2023}}, month = {{11}}, author = {{Sampson FC and Knowles EL and Long J and Turner J and Coster J}}, doi = {{10.1136/emermed-2022-213009}}, volume = {{41}}, journal = {{Emergency Medicine Journal}}, issue = {{1}}, pages = {{34-39}}, note = {{Accessed on 2025/06/28}}}